About the Author
Co-Founder, Retired
Louis Claps is a founder of Exclaim and was a co-owner until his retirement. From the agency’s earliest days, he consulted and shared insights with hundreds of other leaders, clients, and industry colleagues about challenging the norm and trying to make an impact on their businesses. His leadership role gave him a noteworthy perspective from these interactions across geographies and market segments. His philosophy is simple: Be in the moment, listen first, then (if necessary) speak with purpose not perfection, have fun and be passionate and authentic. Sharing insights with others is contagious and helps towards building better relationships. Better relationships build better businesses. Today’s stakes are high, expectations and the pressure to deliver are intense. Perfection is an illusion, so have fun, keep it real and share your experiences to help others excel.