Legal
Privacy Policy
Exclaim, Inc. (“we,” “us”) respects your privacy. This policy explains what information we collect when you visit exclaim-inc.com or get in touch with us, how we use it, and the choices you have.
Who We Are
Exclaim, Inc. is an events, digital design and video agency based in the Chicago area. For anything in this policy, Exclaim, Inc. is the company responsible for your information. Our contact details are at the end of this page.
Information We Collect
Information you give us
When you fill out a form on this site, email us or call us, we collect what you choose to share. That usually means your name, email address, phone number, company, job title and whatever you tell us about your project.
Information collected automatically
When you visit the site, some information is collected by cookies and similar technologies, and by the servers that deliver the site. This can include:
- your IP address and the general location it suggests (city or region, not a street address)
- the type of device, browser and operating system you use
- the pages you view, how long you stay and what you click
- the site or search that brought you here
- the date and time of your visit
Some cookies, such as those for analytics, are set when you arrive, and you can opt out of them at any time. See Cookies and Your Choices below.
How We Use Information
We use the information we collect to:
- reply to your questions and requests
- prepare proposals and deliver the services you hire us for
- send you news or updates you have asked to receive (you can unsubscribe at any time)
- understand how the site is used, so we can improve it
- keep the site secure and prevent misuse
- meet our legal obligations
Where the law requires a legal basis for this, we rely on our legitimate interest in running, measuring and improving our business and this site (including analytics, which you can opt out of at any time), on your consent (for marketing email), on the steps needed to enter into or perform a contract with you, and on our legal obligations.
Cookies and Your Choices
Cookies are small files a website stores in your browser. We group the ones we use into these categories:
- Necessary — needed for the site to work, such as remembering your cookie choices. These are always on.
- Functional — remember settings and choices that change how the site works for you.
- Analytics — help us understand how visitors use the site, in aggregate.
- Performance — help us see how quickly and reliably the site works.
- Advertisement — used to measure campaigns and show relevant advertising on other sites.
Necessary cookies are always on. The others are on unless you opt out. To opt out, choose “Your Privacy Choices” at the bottom of any page, then tick the box and save. You can opt back in the same way. We remember your choice for 12 months. Your choices are managed with CookieYes, which records them so we can honor them.
If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out, unless you later opt back in yourself.
You can also block or delete cookies in your browser settings. If you do, some parts of the site may not work as intended.
The list below shows each cookie on this site. It is kept up to date by CookieYes from regular scans of the site, and it may not appear if your browser blocks CookieYes.
Services We Use
We rely on a small number of outside companies to run this site. They receive only the information needed to do their job, and they may process it on our behalf under their own privacy terms:
- Analytics — Google Analytics, Microsoft Clarity and Hotjar measure visits, page views and how pages are used, unless you opt out.
- Forms and customer records — HubSpot stores the details you send through our forms so we can reply and keep track of our conversations.
- Video — videos are played through Vimeo and YouTube. On case studies and the About page, the player loads only when you press play; videos inside blog posts load with the post. We ask Vimeo not to track your viewing, and use YouTube’s privacy-enhanced player, which sets no cookies until you play a video.
- Site files — some scripts are delivered by public content delivery networks (cdnjs and jsDelivr). To deliver a file, these services see your IP address, as any web server does. Our fonts are served from our own site.
- Hosting — the site is hosted by Cloudways, which keeps standard server logs for security and troubleshooting.
- Consent management — CookieYes stores your cookie choices.
How We Share Information
We do not sell your personal information for money. Some analytics cookies may count as “sharing” under California and other US state privacy laws, and you can opt out of that (see Cookies and Your Choices). Otherwise, we share your information only:
- with the service providers described above, who work under contract with us
- with production partners, when that is needed to deliver a project you have hired us for
- when the law requires it, or to protect the rights, property or safety of Exclaim, Inc., our clients or others
- with a successor company if Exclaim, Inc. is ever merged, acquired or reorganized, in which case this policy would continue to apply to your information
How Long We Keep It
We keep information only as long as we need it for the purposes above. Inquiries that do not become projects are kept for up to 24 months. Client and project records are kept for as long as we work together and afterward for as long as tax, accounting and legal rules require. Analytics data is kept for up to 14 months.
How We Protect It
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and limiting access to the people who need it. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
Depending on where you live, you may have the right to:
- ask what personal information we hold about you and receive a copy
- ask us to correct or delete it
- object to or restrict how we use it
- withdraw consent you have given, such as for cookies or marketing email
- opt out of the sharing of personal information and of targeted advertising (see Cookies and Your Choices)
To make a request, contact us using the details below. We will confirm who you are before acting on it, and we will respond within the time the law allows. We will not treat you differently for exercising your rights. If you are in the European Economic Area or the United Kingdom and are not satisfied with our answer, you can also complain to your local data protection authority.
Visitors From Outside the United States
Exclaim, Inc. is based in the United States, and the information described here is processed in the United States, where privacy laws may differ from those where you live. By using the site or contacting us, you understand that your information will be handled in the United States as described in this policy.
Children
This site is meant for business visitors. It is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has sent us personal information, please contact us and we will delete it.
Links to Other Sites
The site links to other websites, including client sites and social networks. We are not responsible for how those sites handle your information; please read their privacy policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will say so on the site.
Contact Us
Questions about this policy, or a request about your information? Get in touch:
Exclaim, Inc.220 North Smith Street, Suite 204
Palatine, IL 60067
newbiz@exclaim-inc.com
1.847.392.0008